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June 17, 2020

An Ounce of Prevention

“An ounce of prevention is worth a pound of cure”- Benjamin Franklin When a problem arises, you can use what is available, or you can rethink the solution. Recently, CuroGens accomplished both. Sometimes we must… Continue Reading

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October 2, 2018

Cases: Your Solution to Customer Service Issues in Microsoft Dynamics 365

How can Microsoft Dynamics 365 help to manage a customer’s concern through resolution? Microsoft Dynamics 365 offers a helpful feature called cases that will make a big difference for your employee and customer experience!  Unlike… Continue Reading

January 24, 2017

The Top 3 Customer Service Challenges for Motor Vehicle Manufacturers

[January 2017] Motor vehicle manufacturers have their own unique set of customer service challenges in a very competitive space. Here are some of the top challenges these manufacturers deal with on a daily basis and… Continue Reading

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